Need help? Call us
586-819-1493Support
Find the support you need — from chargeback guidance to equipment troubleshooting and portal access.
Learn how to prevent, manage, and respond to chargebacks with our dedicated advocacy team and expert guidance.
Connect with our Merchant Solutions team, CardPointe, Clover, and partner support lines for account and product assistance.
Submit support requests and troubleshoot terminal, connectivity, and transaction issues with step-by-step guidance.
Find troubleshooting steps, warranty information, and manufacturer contacts for all supported terminals and peripherals.
Use our guided decision tree to diagnose and resolve issues with terminals, connectivity, printers, and peripherals step by step.
Access your merchant dashboard to view transactions, run reports, manage batches, and monitor account activity.
Our support team is available 24/7 by phone and email to assist you.